When can I access my unit?
You can access your unit from 6am-10pm, 7 days a week.
Do you provide locks or can I bring my own?
We do not provide the tenant with a lock. The tenant can bring their own lock if they have one, or there are locks available for purchase at the main office.
What is climate control? Do I need it for storage?
Climate control is controlling the temperature of the facility. We make sure that the building is heated or air conditioned, based off the time of year, and make sure that your goods are stored in a safe environment.
Are there any contracts that I need to sign?
No. The tenant does not sign any long term contract. We rent units on a month to month basis. The tenant is free to move out whenever they please.
Can I access my locker outside of office hours?
Yes, you can access your unit until anytime between 6am-10pm.
What is the billing cycle?
Here at Xtra Storage we do anniversary billing. This means that the day that you sign up, is the day that you are due the following month. For example, if you sign up for a unit on January 6, you are not due until February 5.
When can I move my stuff in?
The tenant is free to move in as soon as they rent the unit.
Are there loading bays that I can use to move my stuff?
Yes. We have a drive in loading bay that you can use. We also have a second loading bay at the rear of the building that is best for large rental trucks. Both loading bays have carts that the customer is free to use.